You can refer to your Google Calendar to find any existing bookings, or to your confirmation email for a link to the booking.

You’ll be meeting our advisor on Google Meet. If you’re comfortable, you may keep your camera on. 

If you provide consent, the meeting will be recorded for quality and training purposes. However, you may continue with the meeting even if you don’t provide consent to record.

No install is needed - this will operate fine within a browser

To reschedule your appointment, you will need to cancel your existing appointment and book a new one. Although Shopify generally does not provide refunds, a refund may be issued at Shopify’s discretion if the cancellation occurs more than 24 hours in advance of the original appointment time.

No install is needed. You will be able to schedule an appointment within a browser, and the appointment will occur over Google Meet.

After you’ve scheduled your appointment, you will receive a confirmation email and a reminder about the call time. You will be sent a Google Meet appointment link. An Advisor will join the Meet at the time of your appointment. The appointment is exclusive for you and your organization.

Yes, the appointment will be conducted over Google Meet, so you and the Advisor can both choose to share your screens. You may be requested to share your screen if the advisor feels they may be able to better serve you, but you are not required to do so.

Growth Advisors benefit your business by providing personalized guidance through 1:1 consultations. They can help answer questions to ensure your store is set up for success and growth.

There is no limit to the number of appointments you can book. 

Each appointment can provide personalized guidance, allowing you to discuss your specific challenges, receive tailored advice, and develop a roadmap to achieve your goals.

Yes, you are welcome to discuss multiple topics during your appointment. However, please keep in mind that our Growth Advisors dedicate preparation time to review your intake form and explore the best solutions for the issues you've noted. To make the most of your session, we recommend clearly outlining the topics and questions you wish to cover. This allows our Growth Advisors to prepare effectively and ensure a productive discussion tailored to your needs.

Our Advisors cannot provide legal or tax advice. For guidance in these areas, we recommend consulting with a qualified legal or tax professional who can offer advice tailored to your specific circumstances. 

To make the most of your 1:1 time, come prepared with specific questions or challenges you want to address. Take some time to reflect on your business goals and areas where you need guidance. Also, be open to suggestions and actively participate in the discussion to maximize the value of these calls. You can find more instructions here.